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二手电脑噪音大

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发表于 2013-7-25 23:33:22 | 显示全部楼层 |阅读模式
市民买二手冰箱噪音惊人 店主变脸退换难
近日,长春市民范先生在购买二手电器时便遇到了烦心事。刚买回家就出了问题,拉回二手市场不给退,来来回回光是运费就花了300多。23日,记者来到了位于湖西路附近的这家二手市场。经了解发现,多家二手店都存在着“只换不退”“绑定运货车”“保修不保件”“保修不上门”等“规矩”。
  近日,市民范先生在购买二手电器时便遇到了烦心事。“刚买回家就出问题了,拉回二手市场人家也不给退,来来回回光是运费就花了300多。”23日,范先生对记者说。
  二手冰箱买回家
  噪音惊人想退换
  据范先生介绍,本月15日,他在我市某二手市场看中了一台价格为550元的二手电冰箱,花了150元雇车把冰箱拉回了家中。
  回家后再使用电冰箱,范先生便开始发愁了,冰箱的噪音异常大,特别是晚上,一家人都没睡上个安稳觉。于是,范先生于17日又来到了二手市场,要求退换冰箱。
  同等价位冰箱没有货
  换低档价位冰箱不退差价
  范先生告诉记者,看到自己想退换冰箱,前几天还笑脸迎客的店主立马变了脸。“她告诉我,想换冰箱可以,但店里没有550元的同等价位冰箱了,让我换400元左右的冰箱,而且不能给我补差价。”范先生说。既然换冰箱不行,那退冰箱总行了吧?于是范先生要求店主退钱,却遭到了店主的拒绝。几番理论下来,范先生始终没能顺利退货,还险些与店主和服务员引发争执。
  记者走访
  二手市场“规矩”多
  23日,记者来到了位于湖西路附近的这家二手市场。经了解发现,多家二手店都存在着“只换不退”“绑定运货车”“保修不保件”“保修不上门”等“规矩”。
  在二手市场内,一位在长春打工的黄先生告诉记者,他也是在这家二手市场内购买了一台9成新的冰箱,但才用了不到半个月,冰箱便不制冷了。“收据单上写着有三个月的保修期,我之前打了很多次电话到店里,但店主都说没有上门维修的服务,所以只好又折腾一趟。”黄先生说:“检查完之后发现是冰箱的启动器坏了。但维修人员表示,冰箱配件的损坏不属于保修范围,更换零部件的费用还得另外付,所以我又花了100元换了个新的启动器。”
  相关建议
  购买二手物品应索要书面凭据
  23日下午,记者拨通了某知名家电品牌的服务中心电话。工作人员苏女士告诉记者,购买电器时应注意家电的出厂日期,不论新旧,都应向商家索要收据、信誉卡、保修卡等相关凭证。“时间太长的不要去买,因为家电都是有寿命的,在寿命之外使用很可能潜在着各种安全隐患。”苏女士说。
  随后,长春市工商局工作人员告诉记者,因为《中华人民共和国消费者权益保护法》中不包含二手商品,所以个别消费者在买到出现问题的二手商品后难以维护自身权益。

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