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很多家电都能保修一年

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发表于 2013-7-25 23:05:31 | 显示全部楼层 |阅读模式
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二手家电市场堆满了各种旧电器。
  今年3月,商务部发布的《旧电器电子产品流通管理办法》规定,自5月1日正式实施起,届时经营者收购旧电器电子时须对收购产品进行登记,向购买者出具销售凭证或发票,并提供不少于3个月的免费保修服务。如今该规定已经实施半个多月了,高密市场的落实情况又如何呢?
  卖家多数二手家电保修一年
  5月20日下午,记者来到了位于高密市石庵路南侧的二手交易市场,宽阔的二楼大厅里,散落着十多家专营二手家电的门铺,空调、电视、洗衣机等,几乎所有的家电门铺内都堆满了收购来的二手家电。在一家门店里,当问及电视的保修期时,销售人员表示,她店内的二手家电保修期基本上都为一年,不过一些太过陈旧的家电保修期则为半年。
  随后,记者又采访了多家旧家电店铺,对于家电的保修期,回应基本一致,无论是音响、洗衣机、电视还是冰箱,其保修期均为一年。如果顾客买完后不想用了,假如质量没太大的问题,还可以以一定的价格再回收到他们的店里。但是,至于商务部发布的新规及规定中有关家电不少于三个月保修期的说法,所有的受访业主均表示没听说过。
  消费者多数人都不知新规
  “我开店已经很多年了,我们这里的电器一直都保修一年,如果电器坏了,随时可以来修。”一家二手家电铺的店主李女士告诉记者,前来购买二手家电的顾客多为一些老人、农民工或是在外租房住的人,而购置来的家电也多为临时或是短期内使用,很少有人会因出现问题而找回来修理或是退货的。同时记者也了解到,虽然多个旧货门店都有三包规定,但都是自行决定,个别产品的保修期还会根据它的新旧程度来定。
  随后,记者又访问了几位前来购置旧家电的消费者,但他们均表示对于新规并不清楚。“我家是临沂的,在这里租房住,天气热了,便想过来买台冰箱用。”市民王先生告诉记者,他来旧货市场买冰箱就是图个便宜,“我对质量没什么太高的要求,只要保证用三两年不坏就行。”而随后几位受访者也均表示,由于自己购买的是二手家电,只要质量还过得去,便不会计较太多,购买的时候也很少会在意保修期是多久。“像是音响、饮水机等一些小的家电,也就一两百块钱,用了一段时间坏了也懒得修,还不如再去买个新的。”市民王女士告诉记者。
  有关部门买二手家电要保留凭证
  除了新规中不少于3个月的免费保修规定外,经营者收购旧电器时须对收购产品进行登记这项规定,对于卖家来讲基本上不太可能。“我们收购来的家电,除了一些比较新,很多都用了很多年,谁还记得票据放在哪里,而且我们基本上都是去大型旧货市场进货,面对又多又杂乱的二手家电,根本就没法登记。”
  随后,记者就相关问题咨询了高密市商务局,其工作人员告诉记者,新规定的出台是为了更好地加强对旧电器流通的管理,维护消费者的权益,很多旧家电的来路不明,安全上也存在很大隐患,一旦出现问题,很多时候会难以追究,因此消费者在二手家电交易中最好了解清楚购买家电的相关情况,并向出售商家索要相关票据证明,如果出现纠纷,可参照该办法进行处理。

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